The subject of the video is Enhancing Business Processes Using Enterprise Information Systems by Dr. David Costa.
The lecture started with what are functional perspective versus business process prospective.
It is good to see the systems in the organization as pyramid with 3 major level types:
- Executive information systems (ESS): Strategic Level Systems.
- Management Information Systems (MIS): Management Level Systems.
- Transaction Processing Systems (TPS): Operational Level Systems which called Functional Areas.
It is straight forward explaining the two processing types, online processing and batch processing with very clear examples.
The lecture gave many challenges questions to think of related to the Enterprise Information Systems like: Enterprise Resource Planning (ERP) Systems, Customer Relations Management (CRM) Systems and Supply Chain Management (SCM) Systems and how to integrate all the systems together which is not an easy task.
I really was wonder of the examples set in the lecture about big companies failed in implementing enterprise information systems.